Operations as a Service

These days, every company is a technology company. Software is eating the world. With very few exceptions, nearly every company today depends on technology to do business. Smart companies go even further and actively seek ways that technology can be used to improve...

Missing the Obvious

I had an appointment this morning that I needed directions for. Normally, I’d use my car’s built-in GPS to navigate. Today I used the GPS and navigation on my smart phone, however – and it was a radically better experience. As I drove I realized that I’d just...