Unless you’re looking for a disposable rain poncho, chances are you shy away from one-size-fits-all labels. In almost every case, your money is better spent on something that closely matches your needs, your size, and your preferences. This holds true for customer relationship management software too. No one wants the disposable rain poncho of CRM, right?

When it comes to the customer relationship management (CRM) system you’ll use to manage your business, the last thing you want to hear is, “Trust us, this works for everyone.” Brightworks Group is the Indianapolis IT support team that helps you select and implement the best CRM for your business. We’re platform agnostic, which means we don’t just represent one system but are free to recommend Nimble, Highrise, Salesforce, or another CRM system that makes the most sense for you.

Individualized IT Support

Brightworks Group provides more than Chicago- and Indianapolis-based IT support. Our team gets to know your business, your workflow, your goals, and your needs. We analyze processes on an individual level—“Human Focused IT” is what we call it—so that your IT support actually enhances your business, rather than taking time away from it.

Many of our small- to medium-sized business clients need a CRM system. But which one should you choose? Does cloud-based CRM make sense? You’ve heard of Nimble, Salesforce, Highrise, Dynamics—what’s the difference?

Customized Cloud-based CRM

Cloud-based CRM systems are similar in some ways, but Nimble, Salesforce, and Highrise have real differences in scalability, functionality, and price that make individual comparison imperative. Brightworks Group works closely with you to figure out a cloud-based CRM that fits the way you work. We look at your processes, your users, and how your sales team actually interacts with customers and information. What do you need at your fingertips, and when? What information and features will make you better and faster? Our expert team gets to the heart of your business needs and potential, and suggests the CRM that best fits your unique situation. Then we help you customize it to get even better results. You’ll only pay for features you use—not for bells and whistles that will only gather dust—and you’ll get all of the scalability and functionality you need to make your business grow.

We only partner with excellent products, and Nimble, Highrise, and Salesforce are all quality platforms that get results for different types of businesses. Brightworks Group Indianapolis IT support puts customer needs before product loyalty. Our approach saves our clients time and money while helping their businesses to run more smoothly and grow faster.

Don’t rely on a one-size-fits-all-poncho approach to your CRM. Call Brightworks Group to find a cloud-based CRM solution with a customized fit.