the COVID-19 pandemic put many businesses in the awkward position of having to quickly operate with an entirely remote workforce

Unfortunately, many companies didn’t have the IT ecosystem in place to allow a remote workforce to work efficiently and safely.

Engineering firms have complex IT needs, require a lot of file storage, work with remote users, have multiple locations, and use demanding CAD applications. This level of complexity requires a robust, flexible, and powerful IT management approach.

Schneider Geomatics made their transition to CompleteCloud in December of 2019. Shortly after, in March of 2020, state and nationwide work from home restrictions were put in place to help fight the spread of COVID-19.

Learn how Brightworks’ CompleteCloud implementation for Scheider Geomatics helped them thrive during the COVID-19 pandemic and prompted Schneider’s president to say: “If this had happened in December before we had you guys, we would have been dead in the water.”

case study

what our customers are saying

“Brightworks consistently delivers a high level of technical expertise and customer service so we can focus on our core business. Brightworks is committed to efficiently resolving IT incidents, but more importantly, they help us eliminate the root cause.”

Ed Balda | Teays River Investments, LLC

“After having many experiences with various IT firms, we have been lucky to find a partner like Brightworks to enhance our team. They are very quick to respond to any IT needs we have – big or small – and do so willingly and enthusiastically at any time of day. But most importantly, they have been a trusted leader when it comes to understanding how technology can best support our growth. They are an absolute pleasure to do business with. Our organization could not operate as efficiently or effectively without the support of everyone at Brightworks and we are grateful for their partnership! “

Pam Francis | Schott Design

“We had lost faith in IT companies as a whole, but finding ourselves in the position to find another one we received a recommendation to contact Brightworks. Brightworks comes to the table with this new concept that really helped us think about how we use technology in new ways. We enjoy working with Brightworks because they care about our success as a whole, not just the IT piece.”

Teresa Simpson | RL Turner Corporation

“I’ve been thoroughly impressed with the comprehensive and thorough service provided by Brightworks Group. From providing high-level strategic guidance to providing day-to-day support to my team, Brightworks excels at proactively crafting and implementing solutions that keep us focused on our business, and not IT issues. My vCIO, account manager, on-site technicians, and help desk experts all take the time to clearly explain the risks and benefits of each decision. I look forward to continuing to grow with Brightworks Group.”

Greg Fulk | COO, Valeo

“Despite Eskenazi Health having best in class monitoring tools, extremely talented engineers and a 24/7 NOC, Brightworks monitoring can’t be beaten. While they only manage the infrastructure for one of our more significant services, they are the first to acknowledge, report and respond when any adverse event takes place. Between their knowledgeable staff, an acute sense of urgency and unprecedented monitoring/tools, they are, without a doubt, the best choice for managed services.”

Melissa Conley | CTO, Eskenazi Health

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